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Complete flow: from WhatsApp to order

The complete operational flow to turn a WhatsApp request into a tracked sale.

1) Onboarding

Goal: Build a clean base for selling.

  • Create account and complete shop profile.
  • Set WhatsApp, city, currency, and language.
  • Confirm public page is accessible.

2) Catalog structuring

Goal: Present a clear offer ready to share.

  • Create useful categories.
  • Add products with price, stock, and visuals.
  • Publish only available products.

3) Customer acquisition

Goal: Turn WhatsApp traffic into qualified requests.

  • Share your storefront link in WhatsApp and statuses.
  • Use context and trust-led messages.
  • Reply quickly with product links instead of screenshots.

4) Order processing

Goal: Keep clean tracking for every sale.

  • Create order as soon as customer confirms.
  • Update status at each milestone.
  • Track important notes and due dates.

5) Payments and follow-up

Goal: Stop losing balances and debts.

  • Record every payment (deposit, balance).
  • Follow up overdue payments.
  • Close paid and delivered orders.

6) Management and optimization

Goal: Improve results every week.

  • Check dashboard and reports.
  • Adjust products, pricing, and visuals from demand data.
  • Standardize what works and remove noise.

Ready to launch your storefront?

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